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A Brother printer not connecting to Wi-Fi +1-888-966-6097 can be frustrating, especially when you need to print urgently. This guide provides step-by-step troubleshooting techniques to help resolve the issue and get your printer back online.

Common Reasons Why Your Brother Printer Won’t Connect to Wi-Fi

  1. Weak or Unstable Wi-Fi Signal – The printer may be too far from the router or facing interference.

  2. Incorrect Wi-Fi Credentials – Incorrect SSID (network name) or password.

  3. Printer Not in Wireless Mode – The printer must be in Wi-Fi mode to connect.

  4. Router Issues – The router may be experiencing connectivity problems.

  5. Firmware or Software Issues – Outdated printer firmware or software can cause issues.

  6. IP Address Conflicts – The printer may not be receiving a proper IP address.

  7. Firewall or Security Settings – Security software may be blocking the connection.

  8. Interference from Other Devices – Other electronic devices can interfere with the connection.

Step-by-Step Troubleshooting Guide

Step 1: Restart Printer and Router

  1. Power off the Brother printer and unplug it from the power source.

  2. Turn off your Wi-Fi router and wait for about 30 seconds.

  3. Power on the router and wait for it to establish a connection.

  4. Turn on the printer and try reconnecting to Wi-Fi.

Step 2: Check Wi-Fi Network and Credentials

  1. Ensure that your Wi-Fi network is active and the signal is strong.

  2. Confirm that you are entering the correct SSID and password.

  3. If the router has dual-band Wi-Fi (2.4GHz and 5GHz), try connecting to the 2.4GHz network, as many Brother printers do not support 5GHz.

Step 3: Place Printer Near Router

  1. Move the printer closer to the router to improve signal strength.

  2. Ensure there are no physical obstructions like walls or electronic devices interfering with the signal.

Step 4: Reconnect the Printer to Wi-Fi

  1. Press the Menu button on the printer.

  2. Navigate to Network > WLAN > Setup Wizard.

  3. Select your Wi-Fi network from the list.

  4. Enter the Wi-Fi password carefully.

  5. Press OK and wait for the connection confirmation.

Step 5: Verify Printer IP Address

  1. Print a Network Configuration Report from the printer settings.

  2. Check the IP address on the report. If it is 0.0.0.0, the printer isn’t receiving an IP from the router.

  3. Assign a static IP to the printer via your router’s DHCP settings or manually on the printer.

Step 6: Disable Firewall and Security Software Temporarily

  1. Temporarily disable any firewall, VPN, or security software on your computer.

  2. Try reconnecting the printer to see if security settings were blocking the connection.

Step 7: Update Printer Firmware and Drivers

  1. Visit Brother’s official website and download the latest firmware and drivers.

  2. Install updates on your computer and printer to fix any software-related issues.

Step 8: Reset Network Settings on Printer

  1. Press the Menu button and navigate to Network > Network Reset.

  2. Confirm the reset and allow the printer to restart.

  3. Reconnect the printer to Wi-Fi following Step 4.

Step 9: Use WPS Push Button Method (If Supported)

  1. Press the WPS button on your router for a few seconds.

  2. On the printer, go to Menu > Network > WLAN > WPS and enable it.

  3. The printer should automatically connect to Wi-Fi within a few minutes.

Step 10: Reinstall Printer on Computer

  1. Remove the printer from your computer’s list of connected devices.

  2. Reinstall the printer using Brother’s official setup tool.

  3. Ensure that the printer is set as the default printer in Windows or macOS settings.

Conclusion

If your Brother printer still won’t connect to Wi-Fi, try connecting it via USB or Ethernet as a temporary solution. You may also contact Brother’s customer support for further assistance. Properly maintaining network settings and updating firmware can help prevent connectivity issues in the future.