Brother printers not connecting to wifi +1-888-966-6097 are known for their reliability, but connectivity issues can sometimes prevent them from working correctly. If your Brother printer won’t connect to Wi-Fi, follow this step-by-step troubleshooting guide to resolve the problem.

1. Check Your Wi-Fi Connection

Before troubleshooting the printer itself, ensure that your network is functioning properly.

Steps to Check:

  • Make sure your Wi-Fi is enabled and working on other devices.
  • Restart your router by unplugging it for 30 seconds and plugging it back in.
  • Check if other devices can connect to the same Wi-Fi network.
  • Ensure the router’s frequency is supported by your printer (Brother printers typically support 2.4GHz networks but not 5GHz).

2. Restart Your Printer

A simple restart can sometimes fix connectivity issues.

How to Restart:

  1. Turn off the printer and unplug it from the power source.
  2. Wait for 2-3 minutes.
  3. Plug it back in and turn it on.

Once restarted, try connecting the printer to Wi-Fi again.

3. Verify Your Printer’s Wi-Fi Settings

Your printer may be set to use the wrong network or might not be configured for Wi-Fi.

Steps to Check Network Settings:

  1. Print a Network Configuration Page
    • Press Menu → Select Print Reports → Choose Network Configuration → Press OK.
    • This report will show the current network status and IP address of the printer.
  2. Check the Network Name (SSID)
    • If the printer is connected to the wrong network, reset the Wi-Fi settings and reconnect.

4. Reconnect the Printer to Wi-Fi

If your Brother printer is not connected, follow these steps to reconnect:

For Printers With a Control Panel:

  1. Press the Menu button.
  2. Navigate to Network → WLAN → Setup Wizard and press OK.
  3. The printer will search for available networks.
  4. Select your Wi-Fi network and enter the Wi-Fi password (ensure the password is correct).
  5. Press OK to confirm and connect.

For Printers Without a Control Panel (Using WPS Method):

  1. Press and hold the Wi-Fi button on your printer for 5 seconds.
  2. Press the WPS button on your router within 2 minutes.
  3. The printer should automatically connect to the Wi-Fi.

5. Check for IP Address Conflicts

If multiple devices are using the same IP address, your printer might not connect.

Steps to Fix:

  1. Assign a Static IP Address to your printer.

    • Access the printer’s settings via a web browser (use the IP address from the Network Configuration Page).
    • Go to Network Settings and assign a manual IP address within your network range.

  2. Restart your router and printer.

6. Disable MAC Address Filtering

If your router has MAC address filtering enabled, it may be blocking your printer.

How to Fix:

  • Log into your router’s settings via a web browser (check the router manual for details).
  • Navigate to MAC Filtering and ensure the printer’s MAC address is allowed.

7. Update Printer Firmware

Outdated firmware can cause connectivity issues.

How to Update:

  1. Visit the Brother Support website.
  2. Download the latest firmware for your printer model.
  3. Install the firmware using a USB connection or via the Brother Printer software.

8. Reset Network Settings

If all else fails, resetting the printer’s network settings might help.

Steps to Reset:

  1. Press Menu → Go to Network Settings → Select Network Reset.
  2. Confirm the reset and wait for the printer to restart.
  3. Reconnect the printer to Wi-Fi using the steps mentioned earlier.

9. Reinstall Printer Drivers

If your computer does not detect the printer, reinstalling the drivers may fix the issue.

How to Reinstall:

  1. Uninstall existing drivers from your computer.
  2. Visit the Brother Support website and download the latest drivers.
  3. Follow the installation steps and select Wireless Connection during setup.

10. Contact Brother Support

If none of these solutions work, there may be a hardware issue. Contact Brother Support for further assistance.

Final Thoughts

Troubleshooting a Brother printer that won’t connect to Wi-Fi involves checking the network, printer settings, and drivers. By following these steps, you should be able to resolve most Wi-Fi connectivity issues and get your printer working again.